Can't cut all the way through 3mm basswood (likely user error) - LightBurn Software Questions - LightBurn Software Forum

I’m guessing I am doing something wrong here. I have a Gweike Cloud 50 watt laser. From what I have read, the model I have (newest release) is more powerful then previous releases (which were good cutters). I import the outline of a shape into Lightburn as a png. I “traced” it into a vector. Even setting 100% power at a slow rate, it does not go all the way through 3mm basswood. The attached image shows the back of the cut. What could make it do this instead of cutting through? The resul

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